Technical Operations Coordinator
Overview: The Technical Operations Coordinator is a salaried position working in support of the Technical Services Manager and oversees the administration of Human Circuit Support services. Additionally, they support Human Circuit's Project and Executive management team with the planning and execution of business-related operations, activities and deliverables.
Location: Remote, with meetings as required at Human Circuit’s Corporate Headquarters in Gaithersburg, Maryland.
Responsibilities:
Administration of Support Agreements
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Schedule resources and coordinate with clients
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Track equipment warranties
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Manage support contracts
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Accounts Payable / Accounts Receivable Administration
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Generate service quotes
Project Management Support
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Organize project documentation
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Execute administrative checklists for new and completed projects
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Prepare project expense reports
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Plan and arrange travel
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Assist Project Managers with administrative tasks
Executive Management
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Coordinate with clients, management, and manufactures
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Administer the Support Portal
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Arrange travel for executives and staff
Required Skills:
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Proficient in administrative tasks, including scheduling, documentation, and correspondence
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Strong organizational skills for maintaining documentation and tracking detailed tasks
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Capable of working independently while managing both recurring and ad hoc assignments
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Ability to work under time constraints in a fast-paced, deadline-driven environment
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Excellent verbal and written communication skills for effective interaction with clients, management, and team members
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Collaborative mindset with the ability to work well in a team-oriented environment
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Maintain a courteous and professional demeanor toward clients and colleagues
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Strong problem-solving skills with a proactive approach to challenges
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Adaptability to changing priorities and willingness to learn new tools and processes
Qualifications:
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5+ years of experience in contract or operational administration
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Proficient in Microsoft Business tools and project management software
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Working experience with General Accounting practices
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Must have a dedicated workspace that is free from distractions, conducive to productivity, and equipped for remote work with high-speed internet.